CoquetteByD

Frequently asked questions

Once an order is marked delivered by the carrier, it becomes the responsibility of the postal service. Customers may file a claim directly with USPS, as shipments include limited coverage.

Our jewelry is custom-made and crafted individually for each customer. This allows us to create unique pieces without excess inventory, but it also means production takes longer than ready-to-ship stores.

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos so we can assist you.

All items are made to order and not kept in stock. Please allow 20-30 business days for processing (Monday-Friday, excluding weekends and holidays).

No. Because all items are made specifically for each customer, orders cannot be canceled, refunded, or changed once placed. By checking out, you agree to these terms.

We cannot guarantee changes once an order is submitted, as it is quickly sent into production. Please double-check sizing, name spelling, and shipping address before placing your order.

Tracking is emailed once your order is completed, packaged, and ready to ship. Tracking is not provided during the production stage.

Let customers speak for us

from 286 reviews

Loved it

Loved it, the gold was brighter then i thought but it’s still cute!

Anonymous

09/05/2026

Crown Custom Name Necklace

So cute

So cute, looks high quality for the price!!!

Gisselle Mata

08/21/2026

Plumeria Name Necklace

Love

It was amazing 10/10!! Definitely will buy more <33

Laly Neri

08/07/2026

Custom Name Necklace

The cutest

This is the cutest chain I have! It looks exactly like the picture. Please be patient with the time frame because it take a while as stated on her website but I will definitely be shopping again 💚

Asia Calhoun

08/07/2026

Betty Boop X Cherry Necklace

Loved it came out so cute

Loved it came out so cute !

Anonymous

05/21/2026

Winnie The Pooh Ring

I love

I love it

Anonymous

03/06/2026

Hk Ring

Absolutely love it i plan on buying

Absolutely love it i plan on buying more

Anonymous

02/23/2026

Hk Custom Name Ring

I LOVEE Betty boop

I LOVEE Betty boop and this bracelet is perfect😍 very good quality!

Duque

02/06/2026

Betty Boop Bracelet

Review for Coquette

As someone who is nervous to shop from websites I am impressed! The quality of the necklace, the communication, the packaging, as well as the price I AM OBSESSED! 😍

Jessica Casiano

01/19/2026